Archive for May, 2008
Customers’ overall satisfaction with retail banks has declined, largely driven by banks’ poor problem resolution, long wait times and additional fees, according to a study released Wednesday.
What would happen if a credit union member lost a smartphone that was filled with personal and financial information?
Credit unions can comment on a Federal Reserve Board proposal to amend Regulation DD, the Truth in Savings Act (TISA), to require additional disclosures about account terms and costs associated with overdraft protection plans.
Visa Inc. is expanding its fraud recovery process to include two ATM networks and PIN transactions, the company announced Tuesday.